Why customer relationship
is important
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Better Return On Investment
It costs 6x times more to acquire a new customer than to retain an existing one. They also tend to spend more.
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Profitable Growth
Getting repeat orders from existing customers brings in healthy cashflow to the business without increasing cost.
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Word of Mouth
Loyal customers will not only spend more but will also recommend your brand to friends and family.
Own your customer data
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Customer Database
Store information about your customers, such as contact info, order history, total spent and more. Use filters to view customers by specific attributes.
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Customer Service
Get in touch with customers with just a click and easily access customer details to provide a spectacular customer service.
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Customer Segmentation
Not all customers are the same. Use customer groups to create a more personalized marketing approach for each segment for better conversions.
Keep the conversation going
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Broadcast Center
Easily broadcast timely and accurate messages to the right group of customers via SMS, email, chat and more, without having to log in to another platform.
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Post-Purchase Marketing
Customize automated confirmation emails and create post-purchase email automation workflows with email marketing app integrations to encourage repeat purchases.
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Customer Feedback
Collect customer reviews and have it displayed on your online store. Reviews help you get feedback and provide social proof to increase conversions.
Turn shoppers into
lifetime customers
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Loyalty Program
Easily create your own loyalty program by adding incentives with points system to encourage customers to purchase more often.
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Membership Tier
Take your loyalty program to the next level and get customers even more engaged by offering different rewards depending on which tier a customer is in.
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Custom Discount Methods
Flexible discount feature that allows you to create multiple pricing incentives such as % discount, buy 1 free 1, purchase with purchase and more.
Inspiring merchant stories
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EasyStore's intuitive design tools have allowed us to craft an online store that not only looks great but is also tailored to our customers' needs, enhancing their overall shopping experience.
Art of Salmó Phyllis Teh — Founder -
Today's customers seek the convenience of both in-store and online shopping. EasyStore enables us to effortlessly expand into online channels, ensuring a seamless shopping experience for our customers.
Adnaa Azlan Bin Adas — Managing Director
