Why customer relationship
Better Return On Investment
It costs 6x times more to acquire a new customer than to retain an existing one. They also tend to spend more.
Getting repeat orders from existing customers brings in healthy cashflow to the business without increasing cost.
Word of Mouth
Loyal customers will not only spend more but will also recommend your brand to friends and family.
Own your customer data
Store information about your customers, such as contact info, order history, total spent and more. Use filters to view customers by specific attributes.
Get in touch with customers with just a click and easily access customer details to provide a spectacular customer service.
Not all customers are the same. Use customer groups to create a more personalized marketing approach for each segment for better conversions.
Keep the conversation going
Easily broadcast timely and accurate messages to the right group of customers via SMS, email, chat and more, without having to log in to another platform.
Customize automated confirmation emails and create post-purchase email automation workflows with email marketing app integrations to encourage repeat purchases.
Collect customer reviews and have it displayed on your online store. Reviews help you get feedback and provide social proof to increase conversions.
Turn shoppers into
Easily create your own loyalty program by adding incentives with points system to encourage customers to purchase more often.
Take your loyalty program to the next level and get customers even more engaged by offering different rewards depending on which tier a customer is in.
Custom Discount Methods
Flexible discount feature that allows you to create multiple pricing incentives such as % discount, buy 1 free 1, purchase with purchase and more.
Why businesses use EasyStore
Order processing has been made easier and I especially like the sales report and analytics that helping us better understand our sales performance and strategize our marketing.fourjei Ngoo Sze Jie — Founder
The feature of EasyStore platform is adapt to local business environment and up to date, easy to use as the name suggest!Lily’s Homemade Vicky & Sam — Founders