Drift is a messaging app for sales and customer success. With live chat, in-app messages, and more, you can talk to your website visitors, convert more leads, and keep customers happy.
Live Chat - It’s easy for you to talk to people while they're live on your website so you can answer their questions in real-time, convert more leads, and start closing more deals. It can always help get the right message to the right person and take some of the load off of your team.
In-app messenger - Your emails are great, but what about the 80% of people who never open them? Once you get Drift installed inside of your product, you'll be able to reach your customers in the right place at exactly the right time. And with slider messages, full-page takeovers, targeting, and custom triggers, you'll have all of the tools you need for any situation -- from a quick heads up about a feature, to launching something entirely new.
In-app survey - Customer feedback is the best fuel for a growing business. Send surveys via email and directly inside of your product to figure out the features that customers love and the ones they don't. Everything is fully customizable to match your brand's look and feel.
Send targeted emails - You can send targeted email messages, so your important announcement or message will land in your customer's inbox, too. And Drift can also be used as your inbox, whether you want to set up inboxes for support, marketing, sales, or any other department.