Facebook Live

Turn Facebook Live buyers into repeat customers

Capture orders from comments, keep inventory updated, and reward members with points after payment.

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Product assortment planning

Know which SKU to push based on customer demand

Before every live, use product reports to combine products that sell well with new products customers may love, driving higher GMV with a stronger line-up.

Bundle upsell

Spot products that sell well together

Use past orders to identify natural bundle and add-on opportunities for your next live.

Live promo and flash sales

Create a reason to buy before viewers scroll away

Promote an exclusive live offer and guide interested viewers to order before the session ends.

Comment-to-order

Capture orders using comment keywords while intent is high

Recognise order comments and send customers a purchase link without slowing down your live session—so no order opportunity gets missed.

Inventory sync

Keep inventory accurate during and after every live

Every live order updates shared inventory, so your team always knows what is available to sell.

Order follow-up

Keep orders coming in after the session ends

Track paid and unpaid orders in one place, then follow up while the offer is still fresh.

Customer base growth

Expand member base by rewarding new customers

When customers make their first Facebook Live purchase, a member account is created for them with points and welcome perks added automatically.

Repeat purchase

Let customers use points and perks on their next order

Customers can redeem points and enjoy member perks wherever they shop next—online, in-store, or through your other sales channels.

More Facebook Live tools

Get more from every Facebook Live

Use built-in tools to create urgency, engage viewers, manage orders, and learn what drives sales.

  • Set a special live price

    Offer a product price that applies only to the current Facebook Live.

  • Announce products and run flash sales

    Post buying instructions automatically or run a timed “+1” offer for one product.

  • Manage comments and carts

    Reply to comments, open conversations, and adjust a viewer’s cart before the order is placed.

  • Review live performance

    Track items added to cart, ordered, and paid, together with the total amount paid.

  • Send payment reminders

    Follow up on unpaid orders through Messenger while the live offer is still fresh.

  • Keep viewers engaged with lucky draws

    Run a keyword-based draw, announce winners, and add the prize to the winner’s cart.

EasyStore for Meta

Grow across Meta

Connect live selling, ads, and customer conversations with EasyStore.

Instagram Live

Turn live product discovery into trackable orders.

Facebook & Instagram Ads

Promote products and reach more potential customers.

Messenger

Continue customer conversations beyond the live.
Explore EasyStore for Meta