Unified Customer Experience, UCX
consumers are more likely to shop with retailers that use technology to enhance the unified customer experience (UCX).
increase in average customer spending after embracing an unified customer experience (UCX) strategy.
higher customer retention rate for businesses adopting unified customer experience (UCX) approach.
Allow customers the freedom to choose their shopping environment, whether it's via app, mobile, or web. They'll appreciate the seamless experience, enhancing their loyalty to your brand.
Shop on the go
Give customers a hassle-free login option with either email or mobile number. A smoother entry can lead to quicker decision-making and purchases.
Account auto detection
Custom login options
Skip the guesswork
Rapid Shopping Journey
Valuing a customer's time by saving their shipping details creates an effortless repurchasing experience. It subtly encourages more frequent orders and enhances their overall satisfaction.
Personalized address book
Deliver Excitement Anywhere
Meet customers exactly where they are. Whether they prefer home deliveries or in-store pickups, accommodate their needs. This flexibility can be the deciding factor in a purchase.
Tailor shipping way
Scheduling pick up
The Path to Lasting Loyalty
Ensure customers never feel a jarring difference between online and offline shopping. Offering a harmonized experience builds trust and keeps them returning to your brand.
Digital member card
Member points and vouchers
Different Staff, Same Experience
Present a consistent face to your customers, whether they're walking into a store or clicking on a site. This elevates their shopping experience but also solidifies your brand's reputation.
Register in a blink
Unified Shopping Experience
The end goal is to provide a seamless shopping journey where customers effortlessly find consistent product and service offerings across multiple sales channels, enhance their convenience, encourage frequent returns, and expand your brand's presence.
Sell on your branded online store
Your online store with own domain is optimized for search engines and easy to set up without any coding required. This makes it easier for customers to purchase products from you online and also facilitates the collection of first-party customer data.
Sell on social media and marketplaces
Expand your reach through popular channels such as Shopee, TikTok, and Facebook Live, to secure new sales and turn them into loyal customers through unified customer experience (UCX).
Unlock foot traffic in your retail space
Leverage in-store vouchers, new arrivals, and other promotions to attract customers back to your physical locations, boosting foot traffic and increasing upselling opportunities.
First-party data anytime, anywhere
Turn any device into a Point-of-Sale (POS), facilitating transactions and collecting first-party customer data, all while seamlessly merging online and offline sales reports.
Unified membership and rewards
With a single membership program, you can automate membership rules and give customers the flexibility to earn and use rewards in both online and offline.
Smart Retargeting with Actionable Insights
We gather information encompassing customer purchase history, behaviours, and preferences, translating these details into invaluable insights that empower targeted retargeting strategies for your business.
It's not just a platform; it's been a lifeline that has transformed my entire entrepreneurial journey in fashion industry. I never imagined I could achieve 300% growth in such a short time.