Unified Loyalty
Make customers feel valued every time they return
Customers love more than perks, they love to be seen. True loyalty shouldn't be forgotten just because a customer chooses a different way to shop today. Recognize every visit, reward every return, and celebrate every milestone with a personal touch that makes them feel at home.
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Privilege & Reward
Appreciation and the value of every return
Membership should be a reflection of the customer's journey, not just a points tracker. From exclusive early access to member-only benefits, each perk is designed to honor their loyalty at every level. With UCX, every reward motivates customers to unlock new milestones while feeling truly recognized by the brand they love.
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Perks that keep growing
Perks that keep growingCustomers earn more privileges the more they shop with you. Each purchase turns into rewards such as exclusive vouchers, early access to new arrivals, birthday treats, and members-only events.
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Enjoy member-exclusive experience
Enjoy member-exclusive experienceA quick in-store scan or online sign-in allows staff to recognise loyal customers, personalise the experience, remind them to use vouchers, and recommend products they may like.
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Recognised wherever they shop
Recognised wherever they shopCustomers feel good being remembered and rewarded, not just in one place but everywhere they shop. Their membership is honoured online, in-store, and in-app, with privileges always ready to use.
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Personalised Vouchers
Auto-deliver vouchers to customer accounts, no codes needed, redeemable online or in-store.
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Tier-exclusive Perks
Control how vouchers apply based on product, tier, channel, or spend, so every offer feels more relevant.
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Free Shipping
Auto-assign free shipping vouchers to loyal customers, rewarding them with effortless savings and joy.
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Thoughtful Surprises
Celebrate customers with thoughtful gifts and messages, whether it’s for birthdays or after each purchase.
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Membership
Simplicity and rewards that follow them everywhere
Frictionless rewards are the ones customers actually appreciate. Whether shopping online, in-store, or at a pop-up booth, their points and vouchers are always ready to use without boundaries. UCX ensures that recognition isn't tied to a specific channel, giving customers the freedom to enjoy their perks whenever and wherever they shop.
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Every checkout brings rewards
Make every checkout exciting with discounts, vouchers, or points. Each purchase adds up, unlocking higher tiers and greater rewards.
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Exclusivity grows with every tier
As customers shop through your retail store, website, or app, customers see themselves rewarded instantly with tier upgrades — no waiting, no hassle.
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Redeem anywhere they shop
Rewards follow customers across online, in-store and in-app, easy to earn and redeem with a scan.
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Segmentation
Relevance and experiences that delight every group
Generic messages often fail to spark a real connection. By identifying what motivates different groups, you can engage them with a strategy that feels personal. Whether nurturing potential fans or inviting top spenders to exclusive local events, UCX allows you to tailor every interaction to meet their unique preferences.
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Customer Insights
