A merchant packing orders in a shop with moving boxes and a city skyline outside

Commerce Platform Migration

0% transaction fees.
Switch without starting over.

Bring your products, customers, and order history with you. Your domain, old links, and customer access all have a clear plan, and you switch only when the new store is ready.

EasyStore does not charge a platform fee based on transaction value. Payment provider and subscription fees apply separately.

See the impact

Keep more from every order

Enter your current monthly online revenue and platform fee rate to estimate how much profit platform fees may take away in a year. The higher the fee, the less profit stays in your business.

RM 60,000
2.0%
Your Current Platform
Fees on Monthly Sales RM 1,200
Lost to Fees Every Year RM 14,400
EasyStore
Fees on Monthly Sales RM 0

This estimate only compares platform fees charged as a percentage of transaction value. It excludes subscription plans, payment providers, apps, and other operating costs.

Move with confidence

What can move to your new ecommerce platform?

Confirm the source platform and data format first, then migrate and check each item against a clear list. Keep the product catalogue and customer relationships you have already built.

  • Map transferable data and fields first
  • Import in batches with a visible status
  • Verify critical data before launch

Available migration content and methods depend on the source platform, data format, and selected plan.

EasyStore
Illustration
Data migration centre Moving from your current platform to EasyStore
86%
Products and inventory 1,248 items Completed
Customers and members 3,680 people Completed
Order history 12,430 orders Importing

Migration Plan

How we protect your domain, links, and customer access

We check the essentials with you and set the switch date only when your new store is ready.

Keep your domain

Your domain stays yours. Once the new store is ready, we help point it over without closing the old store early.

Keep old links working

Old URLs automatically lead shoppers and search engines to the matching new pages, helping avoid broken links.

Let customers sign in as usual

Existing customers sign in securely with a one-time OTP, then can set a new password whenever they are ready.

Carry over active offers

We review your current offers with you, confirm what can continue, and recreate only what the new store needs.

Activate your preferred payments

Popular payment options are already built in. Choose what you need, and we help verify them before switching.

Choose your usual shipping

Popular shipping services are already built in. Choose your services and rates, then complete a test order with us.

Your free assessment creates the checklist. Migration starts only after every step is agreed.

Centralised operations

Keep selling across your online store, retail, and sales channels

Bring online store, retail, social, and marketplace orders into one workspace, so your team can process today’s orders without switching between platforms.

JOMO Coffee products EasyStore Merchant

Merchant Perspective

The real test is how smoothly business runs after the switch

“One-stop operations make it easy for merchants to connect multiple sales channels. Facebook Pages and Shopee are also very convenient to connect, and EasyStore charges 0% platform transaction fees whichever sales channel an order comes from.”
JOMO Coffee Angus, Founder

Keep customers close

Switch platforms without losing customer relationships

Keep customer data where you can continue building the relationship, then use memberships, offers, and referrals to turn one purchase into the next.

One customer view

See contact details, orders, and interactions together.

Membership and repeat sales

Reward different customer groups with relevant benefits and offers.

Customer referrals

Make it easier for loyal customers to recommend your brand.

Make the switch in four clear steps

Bring your online store, retail operations, sales channels, and data across with the scope and risks made clear at every step.

  1. 1
    Share your setup

    Tell us about your current platform, product volume, and sales channels.

  2. 2
    Confirm the scope

    Review what can move, how it will be handled, and what to prepare.

  3. 3
    Migrate the data

    Import products, customers, and orders in batches, then verify the results.

  4. 4
    Test and launch

    Test payments, delivery, and the main store flows before going live.

Questions before switching

The exact approach depends on your current platform and store setup.

  • Does 0% transaction fees mean there are no other costs?

    0% means EasyStore does not charge a platform fee based on transaction value. Subscription plans, payment processing, domains, third-party apps, and custom services may still have separate fees.

  • Can every product, customer, and order be moved?

    What can be moved depends on the exports, fields, and formats available from your source platform and on your selected plan. We will map the data first and identify what can be imported automatically.

  • Does my current store need to stop during migration?

    The cutover approach depends on your platform, domain, and operating flow. Data preparation and core testing are normally completed before the final switch to minimise disruption.

  • How will existing customers sign in?

    Existing customers can sign in securely with a one-time OTP, then set a new password whenever they like.

  • How long does ecommerce platform migration take?

    Timing depends on your current platform, the amount and condition of your data, and the workflows to be checked. The free assessment turns these into a checklist and an indicative schedule before you choose a switch date.

  • Which ecommerce platforms can I move from?

    We assess the exports and data available from your current platform. After reviewing its fields, services, and store workflows, we confirm what can move automatically and what needs another approach.

  • Who is eligible for the switching offer?

    Eligibility, offer period, and included services are subject to confirmation by the EasyStore team. Share your current platform and store details to receive the applicable arrangement.

Get a free migration assessment