Does order fulfillment include shipping?
Order fulfillment covers the whole process which started when an order is placed all the way through delivery to your customers. Yes, shipping is part of the order fulfillment.
Ship orders all around the world
Optimise your shipping process to enhance the shopping experience for your customers.
Shipping Options in EasyStore
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Delivery
Offer your customers the shipping method they desire the most in your store. For example same-day delivery, cash on delivery, standard delivery.
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Pick up
You can provide the pickup option for customers to come and get their orders at your retail store, pick up point, or any place that you choose.
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Warehousing
Your products are stored in a warehouse until the customer has placed an order. And the order will be directly sent to the customer from the warehouse.
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Custom shipping→
You can customize shipping rate on any product type and set multiple shipping rates today on product, location or combo of both.
How It Works
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1Customers place orders
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2Fulfill your orders
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3Auto-update order status
How EasyStore Shipping Options Help
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Manage All Shipments on One Platform
We provide a centralised platform for you to simplify shipping procedure such as recording orders, keep tracking of inventory, printing packing slip across all sales channels.
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Automate Shipping Procedure
Speed up your order management efficiency with our shipping integrations. From payment confirmation to order shipment, they will get notifications on every action made to their orders.
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Bulk Print Packing
SlipIdentify and pack your orders correctly with the printable packing slip. This helps you pack and ship efficiently using your preferred logistics solutions. It includes the product's name, price, and Barcode.
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Auto-Generated Air Waybill (AWB)
Save time and avoid human errors during the fulfillment by attaching an auto-generated AWB or shipping label. You can directly attach it before you ship it out.
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Flexibility To Set Shipping Fees
Freely create any shipping condition on the orders including free shipping, flat rate, or pick up. Shipping rates will be auto-calculated based on totals, weight, quantity of the products customers buy.
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Provide Multiple Shipping Options
Offer your shipping options that suit business needs like standard delivery, pickup, warehousing. Create an easy and flexible shopping experience to satisfy every customer that wants to make a purchase.
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Customise Email Templates
EasyStore can automatically notify customers by email with shipping status update, tracking number, or even review requests. You can also constantly engage with customers like Mailchimp, Smartarget, OneWaySMS.
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Set Up
TaxesDefine any number of tax rates and apply them in the checkout. You can decide own tax calculation in different countries or regions. *Consult your tax advisor to understand which options would work best for you.
Pick the Shipping Service That's Right for You
Malaysia
Taiwan
Singapore
Thailand
International
Frequently Asked Questions
How do I provide free shipping to my customers?
You can offer free shippings in a few ways:
Free shipping for a specific product
Free shipping for total order amount
How do I add shipping services for different region or country?
You can create two or more shipping methods in the Shippings of your EasyStore dashboard. This way you can specify and display different shipping rates at checkout for different region or country.
For example:
West Malaysia - Cash on delivery - RM8
Singapore - Flat rate - $5
Can I set pickup option in my store?
You can offer a pickup option with multiple locations, like your retail store or pickup point.
Can customers authorise someone else to pick up their order?
Customers can choose 'Someone will pick up the order' option when they fill in shipping details at checkout. They will need to fill in the details of the authorised person so you can identify and hand it to them.
How to apply a shipping fee per item?
You can set up different shipping fees based on:
weight
item quantity
flat rate per order
flat rate per item
How do I notify customers of their order status?
EasyStore will automatically send order status email notification after they've made a purchase from you.
Can I print the air waybill(AWB) or shipping label in bulk?
Once the orders are paid, you can choose multiple orders and print their air waybill all at once to save time during the fulfillment progress.
