UCX for
Retail & Ecommerce
Empower your business by erasing the line between online and offline retail, creating a seamless Unified Customer Experience (UCX).
Try for Free Contact UsWhy online and offline retailers
are both embracing unified customer experience
consumers are more likely to 🛍️ shop with retailers that use technology to offer the unified customer experience (UCX).
increase in average customer 💰 spending after embracing an unified customer experience (UCX) strategy.
higher customer 🥰 retention rate for businesses adopting unified customer experience (UCX) approach.
Shopping Freedom
Allow customers the freedom to choose their shopping environment, whether it's via your website or mobile app. They'll appreciate the seamless experience, enhancing their loyalty to your brand.
Passwordless Buying
Give customers a hassle-free shopping option with either email or mobile number. A smoother entry can lead to quicker decision-making and higher purchases rate.
Rapid Shopping Journey
Valuing a customer's time by saving their shipping details creates an effortless repurchasing experience. It subtly encourages more frequent orders and enhances their overall satisfaction.
Deliver Excitement Anywhere
Meet customers exactly where they are. Whether they prefer home deliveries or in-store pickups, accommodate their needs. This flexibility can be the deciding factor in a purchase.
The Path to
Lasting Loyalty
Ensure customers never feel a jarring difference between online and offline shopping. Offering a harmonized experience builds trust and keeps them returning to your brand.
Different Staff, Same Experience
Present a consistent face to your customers, whether they're walking into a store or clicking on a site. This elevates their shopping experience but also solidifies your brand's reputation.
Embrace UCX and redefine your business success today
Discover how UCX can elevate your customer engagement with a truly unified journey for your customers, streamline operations, and drive growth across all channels.
Unified everything for your business in one place
A Unified Back Office streamlines administrative tasks and consolidates operational functions, boosting the efficiency of business management across all channels. It also provides a Unified Customer Experience, offering seamless interactions for your customers.
Brands that love EasyStore
Sell on your branded online store
Your online store with own domain is optimized for search engines and easy to set up without any coding required. This makes it easier for customers to purchase products from you online and also facilitates the collection of first-party customer data.
Sell on social media and marketplaces
Expand your reach through popular channels such as Shopee, TikTok, and Facebook Live, to secure new sales and turn them into loyal customers through unified customer experience (UCX).
Unlock foot traffic in your retail space
Leverage in-store vouchers, new arrivals, and other promotions to attract customers back to your physical locations, boosting foot traffic and increasing upselling opportunities.
It's not just a platform; it's been a lifeline that has transformed my entire entrepreneurial journey in fashion industry. I never imagined I could achieve 300% growth in such a short time.
First-party data anytime, anywhere
Turn any device into a Point-of-Sale (POS), facilitating transactions and collecting first-party customer data, all while seamlessly merging online and offline sales reports.
Unified membership and rewards
With a single membership program, you can automate membership rules and give customers the flexibility to earn and use rewards in both online and offline.
-
Boost your profits and increase customer lifetime value
UCX enhances customer relationships by delivering a unified shopping experience, leading to greater customer satisfaction and loyalty. This deepened loyalty encourages increased spending and drives sustained profit margins.
-
Reduce customer acquisition and remarketing expenses
UCX optimizes the customer journey, increasing satisfaction and encouraging word-of-mouth advocacy. This natural attraction of new customers reduces the need for expensive customer acquisition and remarketing strategies.
-
Future-proof your business for unprecedented growth
UCX provides the flexibility to swiftly adapt to changing market conditions and consumer preferences, securing your business's long-term growth and maintaining its relevance in the dynamic retail environment.