How Abandon Cart Happens?
Abandon cart occurs when a customer adds an item to their cart but does not complete the purchase.
There are numerous reasons why a customer does not complete purchase:
- Complicated checkout flow
- Unexpected additional charges
- Inconvenient to pay
- Website is not mobile responsive
Recover Abandoned Cart
Customers who abandoned their carts will automatically receive a follow up email 24 hours after they left out. Turn on auto-recovery
Personal Follow Up
You can follow up closely with customers who did not complete purchase via email or personal contact.
Offer a discount code, free shipping, promotion, to recover customers from abandoning their carts. View EasyStore Promotion Tools
Avoid Abandon Cart
Enable EasyStore One-page Checkout to skip the lengthy checkout process so customers able to complete purchase within one page.
Offer Free Shipping
Offer free shipping for the entire order, specific products, specific location or when the total order exceed a certain amount.
Convenient Payment Options
Instead of bank transfer, you can offer payment methods via payment gateway, QR pay to accept payment from customers.