Lost Sales Recovery | Features

Potential abandoned checkout

Not everyone who adds a product to their cart completes the checkout. When a potential customer provides their contact information but doesn't complete the order, their cart is stored as an abandoned checkout. The causes could be varied from:

Complicated checkout process
Shocking prices due to shipping fee and other charges
Inconvenient to pay
No readily available information
Ecommerce website is not mobile responsive and more!

Automated follow-up email

EasyStore seamlessly recover lost sales by automatically emailing to customers within 24 hours that have not yet completed their purchase.The personalized link in the email will redirect them from where they left out.

Work with promotion tools

Urge the shoppers to complete the purchase by sending them an exclusive voucher code, with a free gift or offer free shipping together with the reminder email. Learn more about promotion tools.

Manually email customers a link

You can manually email a customer a link to their abandoned cart so that they can complete their checkout. Automatic recovery emails will not be sent to customers if abandoned checkout total is $0.

Flexibility to create great content

Make all your marketing materials compelling, including abandoned cart recovery email content. Increase your customer's curiosity to open your abandoned cart recovery email by creating attractive email subject line and email content with text editor!

Reduce hassle checkout process

Sophisticated checkout process will lead to cart abandonment. Enable single page and express checkout, or seamless payment option can eliminate unnecessary pages and helps to streamline the process. Learn more about checkout options.

Allow guest checkout

Simplify buying process by allowing customers to checkout without signing up an account. All the information given for shipping will be saved and can be used for email marketing campaign. Enable guest checkout.

Offer multiple payment options

Lost sales happened when you only provide one payment option that creates obstacle for your customers to make payment. With over 40+ payment gateways integrated in EasyStore, you can offer online banking, bank transfer and even credit or debit card payment options.

Be mobile commerce ready

40% of users will go to the competitor after a bad mobile shopping experience and 84% have experienced difficulty completing a mobile transaction. EasyStore’s themes are fully mobile responsive, even making payments are also mobile-optimized.

Make getting in touch easy

Customers will inevitably have questions during the checkout process. It’s important to make information readily available so they can reach out directly. Live chat feature, an FAQ page or contact form is the ideal option. Learn more about customer service apps.